Becker's recently interviewed a CEO who outsourced IT and Revenue Cycle services to Optum. He noted one of the key takeaways: "By no means is the partnership perfect, and there are still friction points that we continue to work through to get to the ideal...

As someone with experience in boating and revenue cycle outsourcing, I can’t help but notice some similarities between the two seemingly unrelated activities. How so? Let me illustrate. The First of the Two Happiest Days When the pandemic hit, boat sales skyrocketed as people sought out outdoor...