Performance Excellence

We help healthcare organizations develop performance enabling solutions that drive sustainable operational and clinical improvement.

Healthcare leaders must balance cost pressures with the need to improve quality of care, achieve better outcomes, and improve the patient and provider experience.  

We partner with organizations to develop targeted and data-driven performance improvement initiatives that enable enterprise effectiveness, support clinical and operational coordination, promote better outcomes, and drive market differentiation. 

Organizational Effectiveness

Program Advisors provides healthcare organizations with diagnostic and facilitative services using the Malcolm Baldridge Management Framework.  

Our experts have the know-how and experience to apply the Baldridge framework at scale. We partner with organizations to develop a holistic performance map, identify areas for improvement, and drive and monitor key operational results. 

Operations Improvement

Program Advisors provides analytical and consultative services for healthcare organizations in targeted areas of operations to drive cost savings and operational efficiencies.  

Our team has decades of experience leading performance improvement initiatives in healthcare settings. Such initiatives include, but are not limited to, patient throughput analysis, staffing and scheduling, dashboard development, cost reduction, workforce optimization, implementation of lean tools, and management development. 

Clinical Systems Integration

Program Advisors provides healthcare organizations with guidance in strategic planning for clinical systems integration to support better patient outcomes and the enhancement of the clinical end user experience. 

Our team has decades of experience leading clinical systems integration projects that focus on the optimization, availability, and use of health information to support better patient outcomes across the continuum of care. 

Care Model Enhancement

Program Advisors provides healthcare organizations with data-driven consultative services in care model design to improve caregiver efficiency and patient outcomes. 

Our experts have decades of experience leading the strategy and execution of both virtual and beside care programs that enhance the patient and caregiver experience.  

Quality Improvement

Program Advisors provides healthcare organizations with guidance on merging clinical documentation and quality improvement data to support value-based care initiatives. 

Our experts have demonstrated experience optimizing and mapping clinical documentation practices to outcomes data to support national quality and regulatory programs.